All businesses need an online presence. Without a way for your tenants to reach you online, you're cutting off vital aspects of your business.
The simplest way to build your property brand's presence is to offer a robust tenant portal.
This feature brings you all kinds of benefits with no real downfalls. Uncertain it's the right choice for your Phoenix property business? Keep reading to learn all about how a tenant portal can improve all aspects of your property management!
Streamline Communication
Did you know that effective communication is what both tenants and landlords want most from one another? Trying to get ahold of each other without success quickly leads to resentment. Many tenants will even leave a beautiful property if they feel ignored by their landlord.
One of the biggest tenant portal benefits is the way it streamlines communication. There's no confusion as to how to reach you and you know how to respond in return. Instead of playing phone tag, the portal is there to keep everything collected in one place.
Improved Relations
With better tenant communication, you'll soon find that your relationship with tenants improves as well. They'll come to trust that you have their best interest at heart when you respond right away.
Answer Frequent Questions
It can increase stress for both you and your tenants when you're bogged down by the same questions every day. Instead of spending most of your day answering the same question about pet policy, create a FAQ page for tenants to use instead.
This cuts down on the busy work and allows you to spend more time on other management tasks.
Simple Rent Collection
Online rent payment is a benefit for everyone involved. It speeds up the process and supplies a clear receipt to ensure there are no mistakes in tracking payments.
Tenants won't need to come to you to ask about when rent is due. They can check the tenant portal and see for themselves.
It's another task that you'll no longer need to watch like a hawk. A tenant portal makes financial management painless and easier to calculate in real-time.
Easy Scheduling
If you find yourself struggling with maintenance request management, a tenant portal is the answer to your problems. You'll no longer need to manage with letters or Post-It note reminders.
Instead, everything will be laid out in an organized manner for you in the tenant portal.
It also lets you inform tenants of your intended maintenance schedule. There won't be any risk of miscommunication or mismatched times when everyone has the same information posted on the portal.
Create a Tenant Portal With PMI
With so many benefits, there's no reason to avoid installing a tenant portal right away. If you're uncertain how to achieve this, reach out to a trusted brand that can guide you through the process.
PMI Phoenix Metro is here to help you create a thriving tenant portal for your Phoenix property. With state-of-the-art tech, we offer our clients the crucial upgrades they need to improve their property business. Contact us today and we can work together to increase your earnings and strengthen your brand!
